Protection & Rights

Moving your household is a major event and understanding how your belongings are protected is an essential part of planning a safe and stress-free move. Protection options, liability rules and insurance details can be confusing, but knowing your rights helps you make informed choices and avoid unpleasant surprises.

This section guides you through the essentials of how your goods are protected, what your mover is responsible for, and what coverage you may need to consider before moving day. Whether you're preparing for a local move or relocating across the country, these resources will help you understand the protection available to you and how to make the best decision for your household.

What You'll Find Here

Understanding Moving Protection

Learn how moving protection works, including the difference between Released Value Protection (basic coverage included in the cost of your move) and Replacement Value Protection (recommended coverage that ensures damaged items are repaired or replaced at today’s value). This section also explains how your homeowner's policy may or may not, protect your goods in transit and why understanding your coverage before moving day is critical.

Liability

Get clear answers to common questions about how liability works when your belongings are being moved. Topics include how to calculate the value of your household goods, what happens during long-distance shipments, the limits of basic coverage, how claims and settlements are handled and your responsibilities regarding high-value or personal items.